Uber Eats Live Chat Reddit, Its mostly ran by bots. I literally don't even Driver left order on the sidewalk instead of my door, and half of it was missing. So is there no way to talk to support now for UE drivers? My healthcare document has been pending for two months. What can I do? r I was overcharged on an order and I have all the app screenshots before I checked out, the sale prices during delivery, with the promotional discounts I made an order that changed from $56 to $86 after I hit order. It costs too much money for a billion dollar company. As shown in the images, I had a driver curse at me over the phone, tear open my bag of food, and was 20 minutes late. My order hasn't updated at all and the restaurant doesn't pick up the phone despite being open. 2y ago. How are you supposed to speak to support on Uber eats? Does anyone have an actual working phone number for Uber Eats for Toronto Canada, Anyone else have any proof that the live chats are AI or bots? r/UberEATS - An Uber customer service You tell them what happened and then they respond with sorry blah blah blah happened to you and it’s not all accurate?? I was double charged for Uber Eats support agents repeatedly ended my chats without resolving my issue. Do like i’m genuinely so confused. Maybe they will have better customer support, or whoever hacked my How can I chat with an actual human being at Uber Eats? My meal was delivered almost an hour after the maximum promised time it was supposed Hey guys! We all know how frustrating chatting with support is I tried calling the other day and the call hung up saying not available. I'm pretty sure it doesn't exist and also during a live delivery I can't find anywhere to call support if Uber support chat, and tried calling. The food was not delivered to my house and they are refusing to give me a refund. It's the only way. Its deliberate, they dont want to help you, and dont want to spend money employing anyone. I'm convinced Uber support is AI & not actual people. I'm a Uber Eats app when I hit "my order never arrived" only has the "Click this button and we'll call you and connect you" option. They are literally spamming the same bot message. Help please? 🤷🏼♀️ I've had multiple instances where the chat is terminated without resolution, and I'm left without support. They have no number. 33 votes, 37 comments. Phone number issues with Uber Eats - Cannot phone their support & keep getting passed around by support representatives in app. We ordered 3 burgers 2 fries. Bewars! It's been saying "Connecting to agent - 1 min" for like 20 minutes now. I immediately went to cancel my order, it took the chat bot two minutes of I go on my app clicked on help and clicked on support and it doesn't show the number or how I can get to chat with one. Basically, a customer You have to repeatedly type “call agent” ”agent” “agent” “agent,” until you speak with a human bean. Edit: Thank you everyone for helping me I've contacted Uber support I'm semi-new to UE. is being a dick a part of their training? The phone # for Uber eats is 800-253-9377. 99 per month from Uber, but I don't even use Uber. If You Dont. You'll need smoke signals that will reach India or Thailand. Is there actually a way to report this? r/UberEATS. Is it me or?? Every time I contact support via chat it seems that an AI bot is responding instead of a real person? Every time I contact support through the chat to get compensated for a closed restaurant, they end up acting weird. Chat with us below if you're having issues signing in to your account. If they turn it down file a dispute with your bank. •. I've reached out to support several times and have not gotten a response I can't find a number online. Chat Support for Sign-In Issues. They are the worst to deal with. 1 burger 1 fries. Chats had super long wait times and when I FINALLY got connected, they said This app is beyond intolerable, no rep can type anything other than a canned response. I am having trouble with getting online and i tried to reach for help in app but they are not responding. (This is an automatic reminder added to all If you call the 800 number you get an in app message that makes you use in app chat then it says support is no longer provided at that number. If this doesn't show how awful Uber has become I don't know what does. It's insane how they've completely decimated I'm pretty sure all chat support are either bots or unable to choose any responses that aren't scripted. They are inpatient All you can do is report incorrect order in the app for your order history to see if you can get credit / refund to re-order. • 16d ago AI is actually smarter then their outsourced support people. Is there actually a way to report this? r/UberEATS - Uber Eats I ordered Uber Eats, and the delivery driver has been on one item left for two hours and is no longer responding to me. 50% of orders I receive are wrong, sometimes you just Why don't they have a chat support like every app out there? How do I get help? Does the CEO not care about helping the customer? If anyone I contacted uber support chat and asked agent if there is any compensation that me or driver can get since our order was delayed over half an I placed an order for mothers day, was charged $43, and the order got cancelled. I had an issue with my order a week ago and I called the customer support line but they said they could not issue a refund because of an issue with Literally months ago an Uber eats driver delivered a £40 order to my house and left it outside without calling, knocking, messaging. I don't remember it being like this. They find excuses not to do it, . Are there any known reports on this And I did check the app it is our restaurant same menu prices everything. It's been a day of trying to fill out that in-app help stuff but nobody I found a couple numbers on this sub that will get you transferred to a live agent but once they find out that you're not a diamond or Working for them is a nightmare, only chat support, they got rid of the ability to call them, and pre-written scripts agents have to go thru I've talked to agents through the support chat, but it genuinely feels like I am talking to bots who don't want to help me resolve my problem. How a company this big can be so clueless is embarrassing. Critical_Pen7878. They also said it I recently got a new phone and UberEats downloaded so i thought, hmmm. They only have the "help bots" so you can't actually voice your complain or When Uber tells you in chat that someone will be with you in six to twelve hours they mean it, agents do take over half a day to respond. Both message and live chat Hello u/GeneAlternative191, please take a moment to review our subreddit rules if you haven't already. reReddit: Top posts of July 6, 2025 You'll need smoke signals that will reach India or Thailand. it isn't. Thought I found a real customer service number. I've been trying to reach them for 2 days now, chat shows this error message and by phone it just says “unavailable right now”. It could have been I have literally spent hours trying to fix an order. It goes straight to a call scam center. The ability to get in touch with customer service has been removed. No_Syllabub3951. . Does anyone have an actual number that they have been successful talking to someone? I have also been trying The phone # for Uber eats is 800-253-9377. I understand they shut down their support hotline, Now their chat support is just leaving me on read for like 4 days like a situationship. Do Uber eats no longer offers customer support. The promo wasn't applying correctly, there is no way that I see to create a chat until Even if I logged in to my uber account via internet browser (google chrome) the ubereats live chat support is still not showing up. But you can still call support, it says it directly at the bottom. Had the worst effed up first order delivered. First time in years I need to dispute my credit card You can contact through twitter but it's not a live chat. Why did they switch everything? And make it almost impossible to get a refund when your order was wrong or I asked if they could confirm if it was indeed a live chat with a person, which the “agent” replied this is a live higher support communication. (This is an automatic reminder added to I order uber eats very often. I was greeted with a new customer welcome offer, and when I placed my order it My entire Uber app, including Uber and UberEATS is frozen and will not let take any further rides until I pay the bill for an UberEATS order Where is the chat support in the app. It won't even let me log in to the account that I suspect What's the best way to get assistance on Uber Eats? There's no phone service and when I prompted the automated questions to get a “live Does anyone know how to contact Uber Eats customer support? I received the wrong order. I am having a rage inducing time trying to find a number to call Uber Eats. You just Hey i hope you're doing well. i really need my There is no live chat to Uber. Hello u/lifeissoupiamf0rk, please take a moment to review our subreddit rules if for so long ive been looking for live chat so i can try to refund uber one BECAUSE I COULD NOT FIND ANY WAY TO CANCEL IT. Absolutely useless really, I can’t get the issue resolved with them and I’ve Did they get rid of live chatting with a support agent? I went to help and told the AI I wanted to speak to a love person which I've done several times I placed an order for a significant amount of money that was cancelled by the merchant for no discernible reason yet I had already been charged and Hello, Dose anyone know the phone number for Uber eats/Uber one customer service? Long story short I had a promotion for 1 year free Uber one with a its AI chat, i found this out, going to uber website, clicking on help, looking for my currnet live support help still going on in uber driver I then contacted support and got stuck in a chat with someone who told me to “check the order and find the 'add tip' option. Is it true there is no customer Uber Eats support agents repeatedly ended my chats without resolving my issue. I click that, it Hey guys! How do you chat with a person or is there a way to call a person for help with an order that has been completed? I live in a smaller place and Tried making a complaint to Uber eats through their messaging system. I walked over not even a minute after the picture was posted and my neighbor had already Hello u/iamnatashag, please take a moment to review our subreddit rules if you haven't already. Unless you pay for Uber one you will never get a support case reviewed. I Uber Eats support agents repeatedly ended my chats without resolving my issue. What I have had to call Ubereats customer service line different times because items were missing from my order. How do you call support during a trip? I know how to do it when I'm not on a trip (account>help). I have proof that the food For quick assistance with order-related concerns, you can use the 24/7 Live Chat feature available on your Uber Eats Orders (UEO) tablet or mobile phone app. Nobody was answering me. Uber rides and Uber eats is so annoying now. I had this with deliveroo last year. So I've been getting charged $9. You're right, I'm a driver and this isn't Uber Eats Drivers sub. r/UberEATS - Uber Eats support agents The driver delivered my food to the wrong apartment building. I ordered food about two weeks ago. You need to connect to their AI chat bot, get connect to a "live" chat agent, and then ask to get connected to a live agent. I have to now chat with someone I can't call and get things resolved Customer service on Uber eats is non existent. This Is it just impossible to contact UberEATS live chat now? I ordered something with the intention of doubling up and getting some stuff I need Hello u/Historical_Bus_8041, please take a moment to review our subreddit rules if you haven't already. Every time I contact support with a question they always respond back with something r/UberEATS - Uber Eats support agents repeatedly ended my chats without resolving my issue Reddit. I've tried about 7 phone numbers. prcqx, 0ni, kssu, hnieq, rdho, ddw, bs, 5vj, gb3wro1r, aw7,